Patient Reviews
"They are clean, super professional and nice. Answered all of our questions and really helped ease our minds."
"Amazing and friendly efficient staff and Doc!"
"Super easy and convenient. Pricing is fair and the service is great."
"Very patient and very reassuring in their plan. Was able to get my daughter in braces without having to get implants that another orthodontist recommended. They are AMAZING AT HACKEN!!!"
"My grandson got his upper braces put on in a very short period of time. The dental technician was very good at communicating with my grandson and alleviated most of the fears he had about wearing braces. Her skills were excellent as evidenced by her ability to install the upper braces. Dr Hacken then completed the process by reviewing her work to help ensure that my grandson will get the maximum benefit from the braces with the least amount of pain. I am very impressed with the interest that was displayed by Dr. Hacken and his staff. I know we made the right choice by choosing Dr Hacken to help our grandson! A big thank you to Dr Hacken and his staff!"
"Highly recommend. Dr Hacken and staff are amazing!"
"We are incredibly impressed by Dr. Hacken and all of his staff. My daughter has teeth anxieties and they are incredibly kind and good with her. The team there truly cares and want the absolute best for each patient."
"Getting my Invisalign was the easiest, most seamless, and pain free experience I could have asked for from an orthodontist clinic. Everyone was personable and kind as they gave me opportunity to ask questions along the way. I look forward to the progress and return visits."
"My son had a great experience with Hacken! The staff was always very friendly. They did a wonderful job of accommodating any schedule issues as well. I would recommend Hacken to anyone looking for an orthodontist!"
"I have had nothing but good experiences. From the staff to Dr. Hacken."
"Hacken orthodontics office and staff are professional, friendly, efficient, and always on time."
"I was refer to Dr Hacken by my Aunt and I am very satisfied with my current treatment plan! I look forward to seeing the final outcome! Thank you Dr Hacken and your team!"
"Dr Hacken and staff explain things clearly, are upfront about services and cost, and are flexible and helpful when problems arise. Great experience, would highly recommend!"
"Quick appointments and friendly employees."
"All staff are friendly and professional. It speaks volumes that several of them have been there for years. Dr. Hacken is always smiling and makes you feel at home. I highly recommend Hacken Orthodontic."
"We love the staff at Hacken Orthodontic! Everyone is friendly, helpful and efficient. . Dr Hacken is so easy to wok with and knows what he’s doing. My kids love him! Also, everything runs so smoothly and on time! We are always in the chair within minutes of getting there and finished in a very timely manner."
"I was VERY impressed with every aspect of the care received (Billing, making appointments, Dr. Hacken, technicians, and administrative employees. No regrets. A BIG thanks to Hacken Orthodontics. - Bargerhuff Family"
"Dr Hacken is very thorough in explaining the process of what’s happening and what’s to come. Very glad I brought my daughter here"
"The staff and Dr Hacken are always so nice, efficient, and explain anything you want or need."
"Great orthodontist. Now have my second child in braces. Quick and convenient quality service. Highly recommend for professionalism and expertise in orthodontics. Staff members are always kind and pleasant."
"We’ve been thrilled with our experience thank you!"
"We’ve had three kids go through Hacken Orthodontics and have no complaints! The staff is friendly and efficient and we never had trouble getting in for an appointment."
"Dr. Hacken has always been so professional while still making you feel “at home”. His office staff is always friendly & they are willing to help with any needs. We trust Dr. Hacken’s professional opinion, he doesn’t “push” or try to “sell”- which makes us be able to have more trust in his process instead of other consultations in the area making us feel like there were some unnecessary steps just to make them more money. 10/10 recommend!"
"Everyone is always so friendly at the office. They are quick and efficient. They are great at thoroughly explaining everything. Dr Hacken and his team are great!"
"Great experience every time! Dr. Hacken and his staff are always friendly and helpful. Would highly recommend"
"They always have my sons best interest in mind. Inever feel rushed to get a procedure done."
"Highly recommend Hacken easy set up plans and they did amazing job All the way!"
"Very friendly and great to work with. They explained the whole procedure very well. Great team to work with! Thanks again"
"Our experience with Hacken Orthodontics from start to (almost!) finish has been phenomenal. We love the staff, especially Kim, who has taken wonderful care of my son's entire process. Dr. Hacken is kind and professional and extremely knowledgeable. The entire office is patient, cares deeply about their clients' experiences and truly helpful. 15/10 would recommend Hacken Orthodontics. We are so grateful!!"
"Almost always a good and quick experience . No complaints here."
"Hacken is the BEST!! Friendly staff every time at every location. 10/10 would recommend!!"
"My three teens have been patients with Dr. Hacken since he took over the practice from Dr. Macri. I was nervous about how our care would change with a new doctor, but we have had nothing but a great experience! I joke that at this point we should have a plaque somewhere in the place for the amount of time we’ve spent there. You know it’s a quality practice when so many of the staff have been there for YEARS! We love them all but a couple of our favorites are Stacy and Kim. Thank you for always treating my kids like they’re your own!"
"They are just so kind"
"Absolutely love Dr. Hacken and his staff. Always kind and helpful. Worked with me to come up with a plan to get the care I needed but also be done in time to have a beautiful smile for my wedding. Could not be happier. Highly recommend!!!!"
"Very helpful and patient with my irresponsible teenager! Available Payment plans are a great help!"
"The staff is great, they’re all very professional and knowledgeable and trustworthy of bringing my family here"
"Professional caring staff and gentle care."
"We had a fantastic experience with Hacken Orthodontics! At first I wasn’t sure if my 9-year-old would be able to handle the responsibilities of Invisalign, but it was so easy - and her beautiful smile shows how well it worked! The staff were all friendly & helpful to answer any questions along the way. Overall, I am so pleased with our experience and would highly recommend."
"You guys are the best!! I'am always pleased with the outcome of your dental work."
"Wonderful experiences all around! My kids love the staff and atmosphere. Dr. Hacken really cares about making sure that everything is as good as you can get it!"
"I just wanted to let you know that the receptionist, Andrea, is absolutely amazing ! Our schedule is crazy and she took her time to look at the different locations to find a day and time that worked for us. Great customer service is hard to find these days and she was so kind and helpful and it was very much appreciated and definitely didn’t go unnoticed. Thank you! 😊"
"Hacken Orthodontics was amazing. Wonderful doctors and staff. Highly recommend Hacken Orthodontics."
"I was referred to Dr. Hacken by my dentist for underbite evaluation. I was initially quite skeptical of getting Invisalign, as being someone with perfectly aligned teeth growing up, who never had required braces as a child. But just within a year of Invisalign use, I am seeing a tremendous improvement in my bite and my smile!Dr. Hacken is the best Orthodontic in the area. Truly an expert! The team is very supportive. Staff is super efficient. I can’t say enough good things about this office. Would highly recommend their services."
"Cassie was wonderful! She helped us out and we appreciate her kindness!"
"Such a fantastic team! Some of the team members have upwards to 30 years experience and it shows! It’s great to see the same smiling faces each time!After the initial consultation we knew we’d be driving over 50min for this exceptional service. We are extremely pleased with the outcome and care our kids have received!"
"Everyone so kind and professional . Great experience ."
"The staff at the Granger location has always been super sweet and very helpful when we’ve gone in!"
"A pleasant experience as always. My son and I both have Invisalign's through here. They are very thorough about explaining the entire process and making sure you have a great outcome."
"I did the Invisalign and my two sisters did braces. Friendly staff, nice environment Highly recommended!"
"Hacken Orthodontics is a great place and has a wonderful reputation for a number of years. I hear from others who have been there and all have said good things about this office."
"Very friendly staff and accommodating"
"Great Dr and staff. Always takes time to answer all our questions. Highly recommend!"
"Fabulous customer service. Very knowledgeable and explained things in a very easy to understand manner."
"This place was awesome! They gave my son a great smile and never hassled is to pay more than we should. Reliable care, reasonable prices."
"Dr Hacken takes the time to get your teeth perfect! He doesn’t rush you through treatment and takes time to be thorough. My dentist told me my teeth were too messed up for Invisalign and would need braces, but Dr Hacken made it work with Invisalign and my smile is great!"
"My daughter is already loving seeing her smile transform. Super friendly staff! Great prices, too!"
"4 out of 5 family members are Invisalign clients, and lost aligners and retainers are, well, a thing. Thank you to the fabulous Robin and the rest of the Hacken staff for a judgment-free zone and helping in those panicky what-should-we-do moments!"
"I was referred to Dr. Hacken for Invisalign and just had my first consultation. I was initially very nervous since I have a lot of anxiety. My poor dental hygiene alongside my bad experience with braces as a kid deterred me from visiting the dentist for a couple of years. After telling Dr. Hacken and his staff my circumstances they were incredibly understanding and help me set a goal towards being able to start Invisalign. All of my questions were answered to a great extent with care and consideration. I am so glad I went to visit their office, I have already recommended it to other people!"
"I was referred to Dr. Hacken for Invisalign and just had my first consultation. I was initially very nervous since I have a lot of anxiety. My poor dental hygiene alongside my bad experience with braces as a kid deterred me from visiting the dentist for a couple of years. After telling Dr. Hacken and his staff my circumstances they were incredibly understanding and help me set a goal towards being able to start Invisalign. All of my questions were answered to a great extent with care and consideration. I am so glad I went to visit their office, I have already recommended it to other people!"
"My daughter loves the staff."
"LOVE LOVE LOVE!!!My daughter actually looked forward to her appointments. The ENTIRE staff and I mean EVERYONE is so kind, and professional!My daughters teeth look AMAZING! My son now has Invisalign. My son has a few sensory issues and is VERY anxious when going but they are always so patient with him! I couldn’t be happier and am genuinely going to be sad when we no longer have to come for visits anymore :( considering getting Invisalign myself :) highly recommend I wish they were our primary dentist lol"
"Simply amazing! Everyone at Hacken Orthodontics are professional, courteous, and an absolute delight. Using them with Invisalign and traditional braces for my family and couldn’t be happier. Highly recommended!"
"Very professional. Did an amazing job communicating what needed to be done."
"Despite the current pandemic, HO and their staff has made it a very, positive, safe, and clean environment by taking precautions like staying in your car if you're not a patient, answering a survey at the front door, taking your temperature, and washing your hands before entering the lobby. These were all things I appreciated and made me feel confident that I was in a safe and clean environment. Love being a patient at HO"
"Dr. Hacken is very kind and proffessional, infact all the staff are just wonderful!"
"What a great office! Dr. Hacken is a master and his personnel are so friendly and professional. I'm incredibly happy that I chose Hacken Orthodontics!"
"They do a great job, and are kind and efficient. I would recommend them to anyone."
"The staff is always so helpful!"
"Everyone is always friendly and helpful."
"Amazing experience and the staff is always so inviting and takes the time to get to know you as a person and not just as a patient/client."
"The appointments were always very speedy. We never had an issue. My son's smile is beautiful and he knows it! Now my second son has invisilign. So far the same great experience. Patting myself on the back for this choice."
"Love this place. Everyone in the office is very helpful and extremely nice."
